After you open LW,
(depending on how many dwnlds you have) you should wait several mins for LW to settle down before searching & dwnlding.
nactownplaya : You need to forward a port on your Linksys modem. What model no. is it & I'll help you to do it?
In the meantime can you both do this test
Bug Report instructions & sample image & report back whether your results are True or False. If it's false then yu need some help.
Sinneslust : Can you tell us what modem you use & its model no. & also any firewalls you use.