On your latter - and possibly more urgent question -
Please check and hopefully confirm that you have a combined 'package' of
Norton Internet Security (or a very similar sort of name) that includes Norton Anti-Virus...
I will be more than happy to help you through the install as well as setup/configuration...
I am sure that there are others out there who will also add their comments...
It ain't rocket science, BUT... There are for sure a few logic chasms on the way... (as opposed to gaps !)
|