I have entered my email address on the Pro lookup page until I'm blue in face but I keep getting redirected to the Buy Pro page. I already bought Pro. If I'm past my 6 months of free updated, then why can't I download the last version I was eligible for? I keep filling out the Pro customer support form (3 times now) and I never get a reply. This is reall ypissing me off. Is it me or do I have full price for Pro every six months?