Ah you posted this post in your other thread re: avi. It gave me a head-ache trying to move it here lol.

OK thankyou for providing your modem. This IS the issue.

You will need to forward a port & give it the port no. that LW uses which is port 6346. See Speedstream 5100 port forward instructions

After doing that you will need to force ip within LW. For instrucitons see: LW Force IP settings & instructions & sample image