I became distracted & forgot to answer to this. Limewire does not have lifetime membership! I think you've been scammed because you didn't get this from the Limewire website: http://www.limewire.com/english/content/home.shtml I think you should have a look here & see if you can identify where you got your program: Membership warning: Beware And I'd suggest you cancel your transaction. No wonder you can't connect. You've been given a trashy copy of a similar program & what, paid twice the amount. LW is free. If you want the pro verson you pay $18.88 & get 6 months of customer support & free updates of the pro version.