Did you forward a port on your router? Do the bug report test again. Is it True or False?
If the issue is SP2, well, if you can't find a solution you can uninstall it. You don't need it! It was not designed for the individual home user!
Here's some hints on optimising LW:
A well set-up LW can start to automatically continue its dwnlding after it's settled down perhaps 2 out of 3 times you open LW. Optimising LW & Maximising Uplds & Dwnlds A (1st post only) & also Part B which is even better & last & least are search & dwnld hints.