I seem to be back up and running.

I had to search for all instances of LW, THEN remove. (I should have known that.) The two other programs/updates you suggested I download didn't work. I believe I have the latest versions of both. (You suggested "2. Update your installshield install engine. 2. Update your Java: Java 1.4.2 (click on link)" )

All is well, thanks to you.

Oh, yes. I removes SP2, based on your information.

Thanks, again,
tamicee
:-D