Well this might be silly But I have an almost new DELL that has a dvd rom drive and a dvd+rw dl. I have found through trial and error the media used to record on makes a big difference. I use nero ultra and generally have no problems. I have used roxio also and it does a good job. I found out after buying this machine that it was hard finding the best media to burn onto. I just found some new blank DVD media to record on, and I am now burning DVDs at 12X. Takes about 10 minutes to burn a dvd.