Hi Stief,

thanks for the advice. I tried most of what you said but still no joy. I found some of what you said a bit difficult to understand, so I'm not sure I did the right things.

I tried deleting everything LW related, but I know there are always lots of LW files spread out over the system, so I might not have removed them all. I cleared the Safari cache and downloaded LW again, but still no luck.

Could you tell me exactly which files/folders and where they are please?

I really appreciate your help!

Rich