sorry for being unclear - yes, bearshare is able to connect. When you say ctrl-alt-delete, I'm confused. If I were to do it now, 'lock computer', 'shut down', 'task manager', 'cancel', 'log off', 'change password' all show up in the dialog box. I'm probably way off with what you want me to do - sorry. Please explain and I'll execute immediately. Thank you!!