Well if you've tried all the advice from the forum & nothing's worked then seek help from customer support which you paid for. This is a big forum with lots of info but it nothing's good enough then go back to the people you bought it from. We're only volunteers here. We don't get paid. And if you've configured your firewall as we often describe how to & have done everything then I feel sorry 4 u. lol hahahahhaha I'll go waste my time on someone else who hasn't searched thru the entire forums for help & needs some help instead of saying they've tried it all. lol