A. Configure your firewall to allow LW full access (only wise to have one active firewall): http://www.limewire.com/english/content/firewalls.shtml

B. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

C. After configuring your firewall, do this test: Bug Report instructions & sample image Is the result True/False?

* After opening LW it's best to wait 10 or more mins before using.

If still problems after this then please answer the following details:

1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider?