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1. OS version?: windows xp
2. What firewalls you have? netgear 108 mps
3. How much ram? 504 MB
4. Hard Disk space available? 34.8 GB
5. Connection type?: cable modem
6. Modem & router brand name & model numbers? RCA DCM 315
7. Where are you trying to connect from? home
8. What version of Limewire & Java do you have?: Limewire Pro 4.8.1, Java 1.4.2_05
9. Who is your isp provider? Earthlink Cable through TimeWarner
10. Is this a your 1st try at LW or is this a new problem with an experienced user.: new problem, have had it for almost 6 months, it worked perfectly until I tried to switch to Pro, first problemsabout a month ago, gave up on it after about a week, then tried again.