Dude I am also having problems connecting, my laptop is almost the same as my desktop but for some reason my wireless laptop connects with no problem and downloads. Then on the other hand my desktop just gives me the connecting messages for all my downloads. I have uninstalled the app and then installed it again because I thought it might be a problem with my downloads and the download.bak file. I even searched exclusively for the particular file because that sometimes jump starts the downloads when they get hung up. I have McAfee version 7 I believe, but I have disabled the Firewall on it.