new info has been posted today that will help you alot. go to "major topics" by lord of the rings (in this same forum you are in) and click on some of his helpful hints. You are going to need to download an alternate player in order to play these movies. I have the VLC and it does good after you've installed this open it (not actually a large screen just a control bar in the corner) and go to your movie file, right click and open with VLC. Simple after you get used to it. Hope these help