Hi mscarol

If you purchased LW pro, then normally you'll receive an email from customer support with a link to your personal downld page (which you should bookmark when you get it.) You'll normally receive this email within 24-36 hrs after purchase. Weekends may take a little longer.

Are you sure you purchased it from here: http://www.limewire.com/english/content/download.shtml If not, see http://www.gnutellaforums.com/showth...5&pagenumber=1

If you're sure you purchased LW from the official site then send an email to the following: http://sales.limewire.com/support/? & quote all details.