1. OS version? (eg: Windows 98) - windows xp
2. What firewalls you have? windows firewall,nortoninternet secrurity.
3. How much ram?- 599MHz,512MB of ram
4. Hard Disk space available?-do not know where to find
5. Connection type? (eg: dialup, broadband, cable, etc.) dial up

7. Where are you trying to connect from (home, school, work, etc.)? cottage. (even at home lw doesnt work), ( home has faster connection also)

8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
newest version of java and lw.
9. Who is your isp provider?- bell sympatico
10. Is this a your 1st try at LW or is this a new problem with an experienced user.- im not experienced but i have tried to set up in the past and failed.