hey yeah sorry i forgot to say that when i clicked on the link it couldnt find the webpage, when i took away the number and was left with www3.limewire.com it came up 'test worked'

i have disabled windows firewall - (is this selecting it off cos there wasnt a disble button) and had already configured norton

i still cant get limewire to connect

and yeah this is the only connection we have

thanks suzanne