It would probably be easier if she posted here herself things tend to get lost in translation. Tell her how to get to this thread and provide as clear and detailed description of the problem as she can. Any of the below information she can provide will be helpful also while they may have nothing to do with her problem it often helps in ruling things out.


OS, Windows 98/2000/XP
CPU, P4 3.0 GHz/AMD 64 3200+Ghz
Memory, 256MB/512MB
Video card & platform Radion 9800/Nvidia 6600/ On board intell 580
Connection, Dial-up/DSL
LimeWire Version 4.8.1/4.9.11
Java Version 1.4.2/1.5.4
Are you using a router, Brand/Model#
What firewall you use if any
What Antivirus if any
Are you new to LimeWire or Experienced
An accurate description of your problem

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A little common sense goes a long way

Later Grandpa