I had to re-format my hard drive and therefore lost my limewire. I go to re-intalll and the system does not recognise my e-mail address. This is the only address we have. We can not contact lime wire with the problem without a e-mail address they recognize... we have the charge on my visa for their download but we are locked out of reloading it or contacting them. Any idea how to contact limewire to get this taken care of ?