i am having the same issue that everyone else seems to be having... i downloaded the program and provided my credit card number. I was charged 42.71 total. $17.88 was for the membership, 14.95 was for the pro upgrade and then i was also charged 9.88 for netspy protector. Im thinking that it is safe to assume that i was also scammed like everyone else was. The program that i was registered with is called real music now. I am also having the same issue that states that i am not entering in a valid email address. Any idea how to fix this? I cant seem to get an answer out of the posting that are here already. Thanks