Are you sharing any files? Do this test: Bug Report instructions & sample image Is the result True/False?

Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link)

Try not to make your searches too large. Make them simple & see what results you get.

You say you're connected but how many green bars are in the bottom left corner of LW? See Connection Bar at bottom left of window sample