Greetings,
This is my first post, so forgive me if I make mistakes.
I recently purchased LimeWire Pro for MAC OSX Tiger, and am using it. I appreciate the value of "personalized support," a feature explicitly offered with Pro, and the primary reason I selected Pro. When I attempted to contact LimeWire Pro Support, however, I found myself in a dead-end loop. I followed the on-screen prompts, entered the email address I used to order LimeWire, hit the GET SUPPORT button, and was taken to a page comparing the features of BASIC and PRO - with no apparent link to support. If there is one, I can't find it. I expressed this concern in a "feedback" email to LimeWire and received no reply. I am concerned, to say the least.
- madlad (madlad888@sbcglobal.net)