Gads I must be thick. I still can't make sense of it. So you have separated the downld folders right? If that's the case, where's the audio downld folder? You have 3 downld locations. If there's nothing in the C drive incomplete folder, are you sure it's being used at all? My guess is you already have an incomplete folder on R drive. Is it possible to take a snapshot of your Saving options window under Tools>Options>Saving. Blot out personal names. I just want to see the settings. And also, open LW, go to LW Library window & select the incomplete folder, press the Explore button. Where does it take you? Is it the R or C drive?