Hi... Can anyone help?

I paid for LimeWire Pro with my visa card going through the steps on the official site... Then my PC crashed randomly which it had never done before. This was back in October, so less than the 6 months support limit.

After reloading my PC, I went to download LimeWire Pro and my email address i registered with wasn't recognised... As it still isn't now.

I checked my statements to see if I was still charged and I was ... They took the money, but I can't download the start up... Has this happend to anyone else?

What can I do

18tonner