I'm not a wmp specialist. I rarely use wmp. Other programs can do just the same things & even more perhaps. 1. dBpowerAMP, - 2. WinAmp, - 3. Quintessential (QCD), - 4. iTunes
* Good tagging tools: http://massid3lib.sourceforge.net/
And some of those can also burn cd's such as winamp & iTunes.

It's odd you can't get a good volume. In many mp3 programs, you can increase the volume & also equaliser settings via the id3 tag. So that when you go to play it back next time, it sounds louder.