Birdy,

Sorry to trouble you again (I know I said I’d leave the matter, but…..)

I can’t contact the official LW Pro site for support, as it does not recognise my e-mail address.

The LW site doesn’t seem to have e-mail contact otherwise nor a postal address. Would you, per chance, know of a way of contacting them (other than phone).

A big ask, I know, but will appreciate any help you can give me. So that I might find out if indeed I paid them (the charge on my bank statement is ip-mp3support.net which is the manner that the other site says it will bill, of course one could expect that they would mirror the official site’s manner of posting charges).

I have the password issued by return e-mail (at the time of purchase). But there doesn’t appear to be a provision on either of the sites to use this.