I am having the same connection problem. Brickwall wont go away, lw not connecting. Old version worked great. New update is crap. Why are all these people having problems and lw doesnt do anything?!!! In my office, I cant use lw, but 4 feet away, next cubicle, same isp, old version, still works like a charm. Ive done all the support stuff; port forwards, etc. still nothing. I'm sick of Sleepless and others telling people that its their problem, not lw. Lw need to get on the ball and make this work, but apparently they dont care.