Thread: Help please
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Old November 17th, 2006
r1nters r1nters is offline
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Join Date: November 17th, 2006
Location: Bridge of Allan, Scotland
Posts: 5
r1nters is flying high
Default Help please

My son has subscribed to Limewire but has had no luck connecting. Its the classic 1 bar and firewall issue. Answers to questions are:


1. OS version? Windows XP Home

2. What firewalls you have? F-Secure

3. How much ram? 512mb

4. Hard Disk space available? 45 Gb

5. Connection type? (eg: dialup, broadband, cable, etc.) broadband

6. Modem & router brand name & model numbers? Thomson Speedtouch 330

7. Where are you trying to connect from (home, school, work, etc.)? At home

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. limewire 4.12.6 Pro Java 1.5.0_01

9. Who is your ISP provider (Internet Service Provider)? Tesco

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? says "Your test worked!"

11. Are you sharing the connection with other computers or p2p sharing programs? No

12. Is this a your 1st try at FW or is this a new problem with an experienced user. First try

13. Do you see a brick wall in front of the blue world icon at the bottom of FW's interface? Yes

Hope I've answered these satisfactorily. If not, please let be gentle!
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