I have built a new machine and want to install BearShare Pro which I bought some time ago. I have downloaded latest version and gone through registration process for new key but keep being told my details are not in database. I have e-mailed support but all I get are answers from Bots - just telling me to do exactly what I have done already. No-one is obviously reading the e-mails.
Any ideas - even an e-mail address which may get actually read by a real person!!