Hi

I've been trying to connect to LW for about a week and keep losing my rag! I've turned my firewall off (Kerio Personal). Turned AVG off. Turned Windows firewall off and tried it and turned it all back on again. I've tried to do the exeptions on Kerio by putting in the LW web address and other stuff and it doesn't like the info being put in. On the OS firewall the exeption is in there for LW so that seems ok. I'm running on NTL broadband, which I have never had a problem with before. I have looked at lots of the help topics on your pages and can't find one that will resolve my prob. It'll be just my luck it will be somethin stupid!

I'm running windows XP
Kerio Personal and AVG
I should have enough disk space and RAM as this is a newly built system
Broadband NTL on NTL modem
Trying to connect from home
LW 4.12
The test came back ok
Not sharing with other computers
Had LW on my old computer using NTL etc with no problems
There is a brick wall icon in LW and the connection bar stays on the first one

I hope this is enough info so if anyone can help I'd be really grateful.

Many Thanks
Mrs H