I've been reading some of the posting where people have connection problems but some of it is above my head for solving the problems. My son has Lime Wire Pro 4.12.6 on his computer and we paid for a subscription. He was able to connect until about 3 wks ago and hasn't been able to since. I've tried getting help from the tech support from the link directly in Lime Wire but it hasn't been helpful at all. I've noticed that you need to know certain things about the computer in order to help. Can you let me know. I work with computers but am not computer system savy so will need to be walked through everything. My son is worse so...please help. We would like to very much get connected again. Thanks.