1. OS version? Windows XP
2. What firewalls you have? Windows firewall w/ lime wire exception
3. How much ram? 1gig
4. Hard Disk space available? 20gigs
5. Connection type? DSL
6. Modem & router brand name & model numbers? Modem: Seimans Speedstreem 4200 Router-Link DI-524
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have? Livewire 4.12.6 PRO Java 1.5.0_08
9. Who is your ISP provider (Internet Service Provider)? Windstream
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Internet Explorer cannot display the webpage
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Home net work with one other computer
12. Is this a your 1st try at LW or is this a new problem with an experienced user. First time ( Been trying on and off for weeks )
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes