1. OS version? windows xp
2. What firewalls you have? sygate, norton
3. How much ram? 198mb
4. Hard Disk space available? lots
5. Connection type? (eg: dialup, broadband, cable, etc.) boradband
6. Modem & router brand name & model numbers? sagem f@st 800-840
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. both latest
9. Who is your ISP provider (Internet Service Provider)? tiscali
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? says test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. ares , but it isnt connected when i use/try to use LW
12. Is this a your 1st try at LW or is this a new problem with an experienced user. first try with limewire sisne last reboot
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes