I guess it might be different for different people, but here's what I did:

I went to http://us.mcafee.com/root/login.asp; after entering my username/password, I had the downloads that I was entitled to available for download. Whenever you bought Mcafee, you probably created an online account (for updates, etc.); you would use that account.

In my case, I have three items listed. I chose the anti-virus option. Actually, it doesn't matter which one you choose to download; when you run the downloaded program, you have a chance to pick any of the items you have paid for; you can check or not. I have left the Privacy Policy OUT.

I hope this helps.

note: I have an account with Comcast, as my ISP, and so I get Mcafee free of charge. All I had to do was create an account with my comcast.net account and voilá. Anyhow, I mention this because it may be different from "paying users", etc.

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