Hi Fairy Queen.
I see no one has added to this, So can you try Putting the Kaspersky CD in
the CD drive, Dont press Run, open the CD files and look for info file n click on that. Instructions on HOW to, should be there somewhere,
As a temprey mesure, just to see if Kaspersky is the prob, You could disable
Kaspersky, (TEMP) and switch XP-firewall on.
Do this with L/W off. Then Turn L/W on, XP-F/W should now ask to let L/W have full access. Give Full Permision. Dont run your computer without a firewall. Weee will get there in the end, need help with any of this just shout
Peace.

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mickjapa108