Thanks for the reply. I ran virus & spyware scan...no problems. I recently downloaded LW and my first download I watched - went to Windows media right away. The second video download went to WM but played the screensaver. Since then I have downloaded 15 files with about 5 of the 15 being viewable files - the rest download but show the "warped" screensaver when I click on the file. I upgraded to LW pro in hopes it would resolve but no go. Still open to feedback. Thanks - Sara