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Old March 11th, 2007
tjw20 tjw20 is offline
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Join Date: March 11th, 2007
Posts: 2
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Default Please Help Me, Please Help me!!!! (stuck at loading html engine)

I have downloaded the lastest version of limewire, but when I click on the icon on my hompage, it displays the following message......
[B]'Loading HTML engine' and never does anything ( Have let it run for over 15mins)

1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls you have ? XP and Norton - both switched off
3. How much ram ? 256Mb
4. Hard Disk space available ? 50gb
5. Connection type (eg: dialup, broadband, cable, etc.) ? Broadband
6. Modem & router brand name & model numbers ? Modem Netgear, Router Belkin
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? Home
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? L/W 4.12.11, Java 5.0
update 11

9. Who is your ISP provider (Internet Service Provider) ? AOL
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Yes, Your test worked' came up
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? 1st Try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? N/A not got this far
14. Have you given full permisions for LimeWire to pass through your Firewall ? Yes
15. XP users, Please state XP firewall on or off.? OFF

Any help anyone?

Many thanks
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