Apoligize ? i think not birdy.
You are asking me to apoligize for what? for expecting a representative of your company ( i say your as u represent it too ) to assist me in 'your' product? To be basically told by a represenative, now 2, that they cannot be bothered replying? just like no one could be 'bothered' to reply to my exact same posting apx 5 days ago? And now one telling me, and i quote 'get p*ssed off with answering questions,'.
I ask again
When you volunteered,,what ,,pray tell, did you expect?
DId you not think you may have to answer questions that may become repeatative?
Did you not think it may consume some portion of your time
Did you not think you should have a sound understanding of the product and related issues?
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Let me run this by you
You buy a car
You use that car
You come to rely on that car
you wake up one day and car inexplicably isnt working soundly anymore,
You contact place of purchase, go to the service desk or customer relations desk, ask them whjat wrong with your car, they tell you - go over to that table there thats full of papers and find the answers yousself, we couldnt be bothered expending 5 seconds to answering ur question as ive answered it with other people before.
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What did you think this job involved??????????????????????????????????