I realize that this is handled mostly by users and I do not blame you at all.
I do think that the developers ought to be more responsive. They want a contribution but will not give any help to allow you to find out if it will work for you first. That is not a way to sell a lot of copies. I appreciate the aid form the volunteers here but it will take the developer to fix this. It seems that I am not the only one with the problem.
This forum is strange; the subject of a post does not carry over, not at all like a thread should.
Thabks again Kathw