1. what OS version? XP
2. What firewalls you have ? Zonealarm
3. How much ram ? 1GB+
4. Hard Disk space available ? C: 14GB, E: 123GB
5. Connection type (eg: dialup, broadband, cable, etc.) ? Broadband
6. Modem & router brand name & model numbers ? Zoom ADSL X6 Router
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? I was using Limewire Pro. But because of this problem I uninstalled it and downloaded version 4.12.11 - Java 1.5.0_05
9. Who is your ISP provider (Internet Service Provider) ? TalkTalk
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? It says "You're Test Worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? Been using LW for years, and this is the first problem I've encountered
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
14. Have you given full permisions for LimeWire to pass through your Firewall ? Yes
15. XP users, Please state XP firewall on or off.? Not Sure