1. OS version? (eg: Windows 98)
Windows XP
2. What firewalls you have?
windows firewall
3. How much ram?
512 MB
4. Hard Disk space available?
44GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
cable
6. Modem & router brand name & model numbers?
Motorola SBG900 SURFboard Gateway
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LW 4.12.11
9. Who is your ISP provider (Internet Service Provider)?
CableOne
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It says "internet explorer cannot display webpage"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Just sharing with my laptop, wireless connection
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
No, I am an experienced user. I have been using this program for a couple of years and all of a sudden it stopped working.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes