1. OS version? (eg: Windows 98)
windows XP
2. What firewalls you have?
misrosoft standard
3. How much ram?
1GB
4. Hard Disk space available?
19.6GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
Broadband
6. Modem & router brand name & model numbers?
Belkin ADSL Wireless G Router
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.12.11
9. Who is your ISP provider (Internet Service Provider)?
Toucan
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
'Your Test Worked' appears
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
new problem with sort of experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
yes, but it has always been there and not made any difference


i have had limewire and frostwire for a very long time, and all of a sudden neither of them can connect,

any help or advise would be greatly appreciated

cheers
chris