she has cox for an isp and she just installed limewire pro with all default setting except the firewall settings i mentioned above so her upload slots should not be zero but i will look into it and i will look into how many people are uploading her files at once to see if that is blocking me. she doesnt have many files in her shared folder so i dont know if this is going to solve anything but hopefully it does and thanx a bunch for the help cuz this is driving me nuts!!