1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls you have ? Reg. Windows, Norton
3. How much ram ? Not Sure
4. Hard Disk space available ? Not Sure
5. Connection type (eg: dialup, broadband, cable, etc.) ? DSL Modem
6. Modem & router brand name & model numbers ? Zhone M# 6218-I2-200-0GW
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LM Pro 4.12.11, Java 1.6.0_01
9. Who is your ISP provider (Internet Service Provider) ? Goldenwest Communications
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Said "Your Test Worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this your 1st try at LW, or is this a new problem with an experienced user.? First Try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes
14. Have you given full permisions for LimeWire to pass through your Firewall ? Not Sure
15. XP users, Please state XP firewall on or off.? Currently On