1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls do you have? Kerio Personal & Windows, both off
3. How much ram? A lot, I dunno
4. Hard Disk space available? dunno
5. Connection type (eg: dialup, broadband, cable, etc.)? bb
6. Modem & router brand name & model numbers? lol, I don't know without looking, but that's not the problem. It's always worked before
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house; router is downstairs and I can use the internet just fine
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW v4.12.6 & Java v1.5.0_09
9. Who is your ISP provider (Internet Service Provider)? Pipex
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens? "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. not currently; everyone else is in bed
12. Is this your 1st try at LW, or is this a new problem with an experienced user? No, I am an experienced user. This is a new problem I've just started having
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yep, dunno why since my firewalls are all disabled
14. Have you given full permisions for LimeWire to pass through your Firewall? yep
15. XP users, Please state XP firewall on or off.? off