1. OS version? Windows XP
2. What firewalls you have? PC tools Firewall Plus
3. How much ram? How do I find that out?
4. Hard Disk space available? How do I find that out?
5. Connection type? broadband
6. Modem & router brand name & model numbers? Motorola Surfboard Cable Modem SB4100 (no router)
7. Where are you trying to connect from house
8. What version of LimeWire (LW) & Java do you have? Limewire 4.12.11, Java 1.5.0_06
9. Who is your ISP provider Telewest
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Yes, it worked
11. Are you sharing the connection with other computers or p2p sharing programs? I have 3 computers, disconnect the cable from each when need to use the others. Not sure of p2p?
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Never been able to use it as connection always down.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Not sure?



Thanx