I feel like an idiot... I just typed out an entire response, and then hit the back button and lost it all... <sigh>
Here I go again...
Are you logged on as the administrator?
I think so. I'm the only profile on this computer.
Have you tried changing your save folder?
Don't have a "save" folder, but I created one. Didn't make a difference. When I had LW 4.9, I changed the destination to save the files, depending on who was doing the search (me or my kids); then I would copy them all into itunes.
Have you tried the previous version of Java (some have trouble with the most recent version)?
No, not knowledgeable at all about Java. Java SE Downloads - Previous Release - JDK 5
Can you locate your save folder? Are there files in it?
No Save folder. There are tons of music files in my other folders.
Did you just do a manual search, or have you used the search function on your computer?
Used search function, which revealed only .LimeWireIconFinder in the Incomplete folder.
1. OS version?
Windows XP service pk 2
2. What firewalls you have?
ummm, I have no idea
3. How much ram?
512
4. Hard Disk space available?
7.5 GB free, 45 total
5. Connection type? (eg: dialup, broadband, cable, etc.)
cable
6. Modem & router brand name & model numbers?
Netgear WGR614v4
7. Where are you trying to connect from?
house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Can't get to LW's menu, since it won't load. Used to have functional 4.9, now have nonfunctional 4.12.11
9. Who is your ISP provider (Internet Service Provider)?
Comcast
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It says "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Not that I know of
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
I have used LW for years, most recent version 4.9. It froze up a couple of weeks ago, and wouldn't fully load, or search, so I uninstalled it and reinstalled the newest version, 4.12.11, and now I'm stuck!
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Don't see any of these since LW won't do anything http://www.gnutellaforums.com/attach...1&d=1158099342
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
I don't know... sorry. Does it help that my son's laptop can access LW just fine with the wireless connection thru this router? The router does have security enabled.