1. OS version?---Windows XP
2. What firewalls you have?---Trend Micro & XP, but have turned off
3. How much ram?---fairly new CPU
4. Hard Disk space available?---61GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
---broadband
6. Modem & router brand name & model numbers?--ZYXEL Prestige Modem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?---House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.---LW 4.12.11PRO & JAVA 1.5.0_03
9. Who is your ISP provider (Internet Service Provider)?
---Earthlink
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?---Your Test Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.---NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user.---New problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?---yes