You have 2 firewalls ... XP firewall & Norton. Both don't work well together at all ... they clash with each other & result in less security & other side effects. So choose one or the other & configure the one you leave active to allow LW full access. Connection problems? Check here first! (click on link)

AOL can be a difficult ISP to work with for p2p. Not my favourite topic lol They do have special security which does not like LW. So LW needs to be put on the safe list or if you don't use their extra security then no issue.